At Sales Sparki, we strive to provide fast, reliable, and transparent shipping options so you can shop with confidence. Here’s everything you need to know:
1. Order Processing & Dispatch
Orders are typically processed within 1–2 business days after purchase.
You’ll receive a shipping confirmation email as soon as your order has been dispatched.
2. Shipping Methods & Delivery Times
We offer the following shipping options to fit your needs:
Standard Shipping: Estimated delivery in 3–7 business days (domestic).
Expedited or Express Shipping: Faster arrival in 1–3 business days, with additional charges.
Delivery estimates may vary based on location, product availability, and carrier capacity.
3. Shipping Costs
Shipping fees are calculated based on order weight, dimensions, and delivery location.
Free Standard Shipping is available on orders over a specific amount (e.g., $50).
Upside: this clarity helps manage customer expectations and reduces unexpected charges at checkout. Shipping Software for EcommerceCimphony
4. International Shipping
We ship internationally to most destinations.
Customers are responsible for customs duties, import taxes, and any clearance fees.
We recommend checking local regulations before placing an order to avoid surprises.
5. Order Tracking
Once dispatched, you’ll receive a tracking number so you can monitor your package in real time.
We recommend using a trackable shipping service—it provides assurance and helps reduce delivery-related inquiries. ReturnLogicCimphony
6. Shipping Delays & Exceptions
While we aim for timely delivery, factors like holidays, extreme weather, remote locations, or carrier disruptions may cause delays.
We’ll notify you promptly if your delivery is affected.
7. Lost or Damaged Shipments
Please inspect your package upon arrival.
If items are lost or damaged in transit:
Contact our Customer Support team within 7 days of delivery.
Provide photos and order details.
We will work with the carrier to resolve the issue or arrange a replacement or refund.
8. Handling Special Items
Certain fragile or sensitive products (e.g., glass containers, liquids) may require specialized packaging or handling.
These may carry an additional packaging charge to ensure they arrive safely.